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66 lines
1.7 KiB
Markdown
66 lines
1.7 KiB
Markdown
---
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title: Contact
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menu:
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main:
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weight: 4
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---
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We are *Association pour l'Union des Rézo des Résidences Etudiantes*
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(Aurore). Aurore organization was created on May 29th 2000.
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On March 6th 2019, Eminet, Pac@net and Flemnet were disolved and merged
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with Aurore. Nowadays, we are providing Internet at 5 dormatories in the
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CROUS of Versailles.
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## By opening a ticket
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You can open a ticket on our intranet by follwing this link:
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<https://intranet.auro.re/tickets/new_ticket/>.
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We recommend using this mean of contact for a connection problem, an user
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account problem or a payment problem.
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## Via email
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**Administrative Council** : <ca.aurore@lists.crans.org>
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**Technical support** : <support.aurore@lists.crans.org>
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**Treasury** : <tresorerie.aurore@lists.crans.org>
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## Via Matrix
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Matrix is an open and federated chat protocol. You may join a support room
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dedicated to help members by follwing this link :
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<https://matrix.to/#/#support:auro.re>.
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{{< figure src="../../images/qrcode_support_aurore.svg" alt="QRcode to support chan on matrix" >}}
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## Via Discord
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Discord is a proprietary instant chat software. Some of our Matrix channels
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are bridged with our Discord server.
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Follow this link to join our Discord server:
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<https://discord.gg/2d7KJgcxKE>
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## Legal informations
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[Statutes](../../docs/statuts.pdf)
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[Internal rules](../../docs/ri.pdf)
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**Official Aurore website** : <https://auro.re>
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**Publicator director** : Léopold Clément (president of Aurore)
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**Head office** :
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```
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Aurore
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Résidence universitaire les jardins de Fleming
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21, rue André Maginot
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91400 Orsay
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SIRET : 844 681 601 00028
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```
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Aurore is registered to the [RIPE](https://www.ripe.net/) as `AS43619`.
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