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We are Association pour l'Union des Rézo des Résidences Etudiantes (Aurore). Aurore organization was created on May 29th 2000. On March 6th 2019, Eminet, Pac@net and Flemnet were disolved and merged with Aurore. Nowadays, we are providing Internet at 5 dormatories in the CROUS of Versailles.
By opening a ticket
You can open a ticket on our intranet by follwing this link: https://intranet.auro.re/tickets/new_ticket/. We recommend using this mean of contact for a connection problem, an user account problem or a payment problem.
Via email
Administrative Council : ca.aurore@lists.crans.org
Technical support : support.aurore@lists.crans.org
Treasury : tresorerie.aurore@lists.crans.org
Via Matrix
Matrix is an open and federated chat protocol. You may join a support room dedicated to help members by follwing this link : https://matrix.to/#/#support:auro.re.
{{< figure src="../../images/qrcode_support_aurore.svg" alt="QRcode to support chan on matrix" >}}
Via Discord
Discord is a proprietary instant chat software. Some of our Matrix channels are bridged with our Discord server.
Follow this link to join our Discord server: https://discord.gg/2d7KJgcxKE
Legal informations
Official Aurore website : https://auro.re
Publicator director : Aurore's board (horizontality of the leaders)
Head office :
Aurore
Résidence universitaire les jardins de Fleming
21, rue André Maginot
91400 Orsay
SIRET : 844 681 601 00028
Aurore is registered to the RIPE as AS43619.