---
title: Contact
menu:
main:
weight: 4
---
We are *Association pour l'Union des Rézo des Résidences Etudiantes*
(Aurore). Aurore organization was created on May 29th 2000.
On March 6th 2019, Eminet, Pac@net and Flemnet were disolved and merged
with Aurore. Nowadays, we are providing Internet at 5 dormatories in the
CROUS of Versailles.
## By opening a ticket
You can open a ticket on our intranet by follwing this link:
.
We recommend using this mean of contact for a connection problem, an user
account problem or a payment problem.
## Via email
**Administrative Council** :
**Technical support** :
**Treasury** :
## Via Matrix
Matrix is an open and federated chat protocol. You may join a support room
dedicated to help members by follwing this link :
.
{{< figure src="../../images/qrcode_support_aurore.svg" title="" >}}
## Legal informations
[Status](../../docs/status.pdf)
[Internal rules](../../docs/ri.pdf)
**Official Aurore website** :
**Publicator director** : Léopold Clément (president of Aurore)
**Head office** :
```
Aurore
Résidence universitaire les jardins de Fleming
21, rue André Maginot
91400 Orsay
SIRET : 844 681 601 00028
```
Aurore is registered to the [RIPE](https://www.ripe.net/) as `AS43619`.