Add english translation

pull/2/head
Alexandre Iooss 3 years ago
parent 065f16e875
commit 3a3da09bf5

@ -8,6 +8,8 @@ defaultContentLanguageInSubdir: true
languages:
fr:
languageName: Français
en:
languageName: English
# Disables warnings
disableKinds:

@ -0,0 +1,253 @@
---
title: Home
---
<section class="hero is-fullheight is-bold">
<div class="hero-body">
<div class="container">
<div class="columns is-vcentered">
<div class="column is-6">
<h1 class="title is-1 is-bold is-spaced">
Welcome to Aurore
</h1>
<h2 class="subtitle is-5 is-muted">
Aurore is a non-profit organization managed by
students of the University of Paris-Saclay.
We strive to provide high-speed wired and Wi-Fi internet coverage
to students for 50€ per year,
as well as access to many web services.
</h2>
<p>
<a class="button is-medium has-text-weight-bold is-success" href="{{< ref "register.md" >}}">
Register »
</a>
<a class="button is-medium has-text-weight-bold is-info" href="{{< ref "faq" >}}">
Need help ?
</a>
<a class="button is-medium has-text-weight-bold is-info" href="{{< ref "contact" >}}">
Contact Us
</a>
</p>
</div>
<div class="column is-5 is-offset-1 has-text-centered">
{{< figure src="../images/logo.svg" class="mx-6" >}}
<p>
With the support of <a href="https://www.crous-versailles.fr/" target="_blank"><img class="logo-small" src="../images/logo_crous.png" alt="CROUS de Versailles" /></a>
and <a href="https://www.universite-paris-saclay.fr/" target="_blank"><img class="logo-small" src="../images/logo_ups.svg" alt="Universitée Paris-Saclay" /></a>
</p>
</div>
</div>
</div>
</div>
</section>
<section class="section">
<div class="container">
<div class="has-text-centered pb-5">
<h2 class="title is-2">The services</h2>
<h3 class="subtitle has-text-grey-lighter">that we provide to our members</h3>
<div class="divider is-centered"></div>
</div>
<div class="columns is-multiline is-mobile has-text-centered">
<div class="column is-half-mobile is-one-quarter-desktop">
<div class="feature-card">
<div class="card-title">
<h4>Wired Internet</h4>
</div>
<div class="card-icon">
{{< figure src="../images/feature/cable.svg" title="" >}}
</div>
<div class="card-text">
<p>1Gb/s symetric bandwidth with IPv6 support</p>
</div>
<a class="stretched-link" href="{{< ref "connection" >}}"></a>
</div>
</div>
<div class="column is-half-mobile is-one-quarter-desktop">
<div class="feature-card">
<div class="card-title">
<h4>Wi-Fi coverage</h4>
</div>
<div class="card-icon">
{{< figure src="../images/feature/wifi.svg" title="" >}}
</div>
<div class="card-text">
<p>Wi-Fi in 5 CROUS dormatories and FedeRez Wi-Fi</p>
</div>
<a class="stretched-link" href="{{< ref "connection" >}}"></a>
</div>
</div>
<div class="column is-half-mobile is-one-quarter-desktop">
<div class="feature-card">
<div class="card-title">
<h4>NextCloud</h4>
</div>
<div class="card-icon">
{{< figure src="../images/feature/nextcloud.svg" title="" >}}
</div>
<div class="card-text">
<p>Life-time 30Go cloud storage</p>
</div>
<a class="stretched-link" href="https://nextcloud.auro.re/"></a>
</div>
</div>
<div class="column is-half-mobile is-one-quarter-desktop">
<div class="feature-card">
<div class="card-title">
<h4>Jitsi</h4>
</div>
<div class="card-icon">
{{< figure src="../images/feature/jitsi.svg" title="" >}}
</div>
<div class="card-text">
<p>Simple and easy video-conferencing</p>
</div>
<a class="stretched-link" href="https://jitsi.auro.re/"></a>
</div>
</div>
<div class="column is-half-mobile is-one-quarter-desktop">
<div class="feature-card">
<div class="card-title">
<h4>Gitea</h4>
</div>
<div class="card-icon">
{{< figure src="../images/feature/gitea.svg" title="" >}}
</div>
<div class="card-text">
<p>Software development platform</p>
</div>
<a class="stretched-link" href="https://gitea.auro.re/"></a>
</div>
</div>
<div class="column is-half-mobile is-one-quarter-desktop">
<div class="feature-card">
<div class="card-title">
<h4>Matrix.org server</h4>
</div>
<div class="card-icon">
{{< figure src="../images/feature/matrix.svg" title="" >}}
</div>
<div class="card-text">
<p>Secure and federated instant messaging</p>
</div>
<a class="stretched-link" href="https://element.auro.re/"></a>
</div>
</div>
<div class="column is-half-mobile is-one-quarter-desktop">
<div class="feature-card">
<div class="card-title">
<h4>MiniFlux</h4>
</div>
<div class="card-icon">
{{< figure src="../images/feature/miniflux.svg" title="" >}}
</div>
<div class="card-text">
<p>RSS feed reader</p>
</div>
<a class="stretched-link" href="https://rss.auro.re/"></a>
</div>
</div>
<div class="column is-half-mobile is-one-quarter-desktop">
<div class="feature-card">
<div class="card-title">
<h4>HedgeDoc</h4>
</div>
<div class="card-icon">
{{< figure src="../images/feature/hedgedoc.svg" title="" >}}
</div>
<div class="card-text">
<p>Collaborative document editor in Markdown</p>
</div>
<a class="stretched-link" href="https://codimd.auro.re/"></a>
</div>
</div>
<div class="column is-half-mobile is-one-quarter-desktop">
<div class="feature-card">
<div class="card-title">
<h4>Etherpad</h4>
</div>
<div class="card-icon">
{{< figure src="../images/feature/etherpad.svg" title="" >}}
</div>
<div class="card-text">
<p>Collaborative note taking</p>
</div>
<a class="stretched-link" href="https://pad.auro.re/"></a>
</div>
</div>
<div class="column is-half-mobile is-one-quarter-desktop">
<div class="feature-card">
<div class="card-title">
<h4>PrivateBin</h4>
</div>
<div class="card-icon">
{{< figure src="../images/feature/privatebin.svg" title="" >}}
</div>
<div class="card-text">
<p>Secure text sharing</p>
</div>
<a class="stretched-link" href="https://privatebin.auro.re/"></a>
</div>
</div>
<div class="column is-half-mobile is-one-quarter-desktop">
<div class="feature-card">
<div class="card-title">
<h4>Kanboard</h4>
</div>
<div class="card-icon">
{{< figure src="../images/feature/kanboard.svg" title="" >}}
</div>
<div class="card-text">
<p>Projects tracking tool</p>
</div>
<a class="stretched-link" href="https://kanboard.auro.re/"></a>
</div>
</div>
</div>
</div>
</section>
<section class="section">
<div class="container">
<div class="has-text-centered pb-5">
<h2 class="title is-2">Locations</h2>
<h3 class="subtitle has-text-grey-lighter">where Aurore is present</h3>
<div class="divider is-centered"></div>
</div>
<div class="has-text-centered">
<a href="https://umap.openstreetmap.fr/fr/map/aurore_675441">
<img src="../images/map.jpg" alt="" />
</a>
</div>
</div>
</section>
<section class="section">
<div class="container">
<article class="message is-info">
<div class="message-header is-size-5">
<p>Want to help ?</p>
</div>
<div class="message-body is-size-5">
If you want to discover what is happenning behind the scene,
whether it is the administrative management
of a large-scale organization or the technical management of the
infrastructure, you are welcome to join us.
There is no particular knowledge required to begin, but if you join us,
you will have the opportunity to learn a lot.
The easiest way to get started is to
<a href="{{< ref "contact" >}}">contact us</a>. See you soon!
</div>
</article>
</div>
</section>

@ -11,7 +11,7 @@ title: Accueil
</h1>
<h2 class="subtitle is-5 is-muted">
Aurore est une association à but non lucratif gérée par des
bénévoles étudiants de l'université Paris-Saclay.
bénévoles étudiants de l'Université Paris-Saclay.
Nous nous efforçons de fournir une couverture internet filaire
et Wi-Fi très haut débit aux étudiants pour 50€ par an, ainsi que
l'accès à de nombreux services Web.
@ -29,10 +29,10 @@ title: Accueil
</p>
</div>
<div class="column is-5 is-offset-1 has-text-centered">
{{< figure src="images/logo.svg" class="mx-6" >}}
{{< figure src="../images/logo.svg" class="mx-6" >}}
<p>
Avec le soutien du <a href="https://www.crous-versailles.fr/" target="_blank"><img class="logo-small" src="images/logo_crous.png" alt="CROUS de Versailles" /></a>
et de l'<a href="https://www.universite-paris-saclay.fr/" target="_blank"><img class="logo-small" src="images/logo_ups.svg" alt="Universitée Paris-Saclay" /></a>
Avec le soutien du <a href="https://www.crous-versailles.fr/" target="_blank"><img class="logo-small" src="../images/logo_crous.png" alt="CROUS de Versailles" /></a>
et de l'<a href="https://www.universite-paris-saclay.fr/" target="_blank"><img class="logo-small" src="../images/logo_ups.svg" alt="Universitée Paris-Saclay" /></a>
</p>
</div>
</div>
@ -55,7 +55,7 @@ title: Accueil
<h4>Une connexion filaire</h4>
</div>
<div class="card-icon">
{{< figure src="images/feature/cable.svg" title="" >}}
{{< figure src="../images/feature/cable.svg" title="" >}}
</div>
<div class="card-text">
<p>d'un débit d'un 1Gb/s symétrique avec IPv6</p>
@ -70,7 +70,7 @@ title: Accueil
<h4>Une couverture Wi-Fi</h4>
</div>
<div class="card-icon">
{{< figure src="images/feature/wifi.svg" title="" >}}
{{< figure src="../images/feature/wifi.svg" title="" >}}
</div>
<div class="card-text">
<p>Wi-Fi dans 5 résidences CROUS et Wi-Fi FedeRez</p>
@ -85,7 +85,7 @@ title: Accueil
<h4>NextCloud</h4>
</div>
<div class="card-icon">
{{< figure src="images/feature/nextcloud.svg" title="" >}}
{{< figure src="../images/feature/nextcloud.svg" title="" >}}
</div>
<div class="card-text">
<p>Stockage cloud de 30Go à vie</p>
@ -100,7 +100,7 @@ title: Accueil
<h4>Jitsi</h4>
</div>
<div class="card-icon">
{{< figure src="images/feature/jitsi.svg" title="" >}}
{{< figure src="../images/feature/jitsi.svg" title="" >}}
</div>
<div class="card-text">
<p>Visioconférence simple et sécurisée</p>
@ -115,7 +115,7 @@ title: Accueil
<h4>Gitea</h4>
</div>
<div class="card-icon">
{{< figure src="images/feature/gitea.svg" title="" >}}
{{< figure src="../images/feature/gitea.svg" title="" >}}
</div>
<div class="card-text">
<p>Forge pour le développement de logiciels</p>
@ -130,7 +130,7 @@ title: Accueil
<h4>Serveur Matrix.org</h4>
</div>
<div class="card-icon">
{{< figure src="images/feature/matrix.svg" title="" >}}
{{< figure src="../images/feature/matrix.svg" title="" >}}
</div>
<div class="card-text">
<p>Messagerie instantanée en ligne chiffrée et décentralisée</p>
@ -145,7 +145,7 @@ title: Accueil
<h4>MiniFlux</h4>
</div>
<div class="card-icon">
{{< figure src="images/feature/miniflux.svg" title="" >}}
{{< figure src="../images/feature/miniflux.svg" title="" >}}
</div>
<div class="card-text">
<p>Lecteur de flux RSS pour suivre l'actualité</p>
@ -160,7 +160,7 @@ title: Accueil
<h4>HedgeDoc</h4>
</div>
<div class="card-icon">
{{< figure src="images/feature/hedgedoc.svg" title="" >}}
{{< figure src="../images/feature/hedgedoc.svg" title="" >}}
</div>
<div class="card-text">
<p>Éditeur de documents collaboratif en Markdown</p>
@ -175,7 +175,7 @@ title: Accueil
<h4>Etherpad</h4>
</div>
<div class="card-icon">
{{< figure src="images/feature/etherpad.svg" title="" >}}
{{< figure src="../images/feature/etherpad.svg" title="" >}}
</div>
<div class="card-text">
<p>Prise de notes collaboratives</p>
@ -190,7 +190,7 @@ title: Accueil
<h4>PrivateBin</h4>
</div>
<div class="card-icon">
{{< figure src="images/feature/privatebin.svg" title="" >}}
{{< figure src="../images/feature/privatebin.svg" title="" >}}
</div>
<div class="card-text">
<p>Partage de texte sécurisé</p>
@ -205,7 +205,7 @@ title: Accueil
<h4>Kanboard</h4>
</div>
<div class="card-icon">
{{< figure src="images/feature/kanboard.svg" title="" >}}
{{< figure src="../images/feature/kanboard.svg" title="" >}}
</div>
<div class="card-text">
<p>Outil de suivi de projets</p>
@ -226,7 +226,7 @@ title: Accueil
</div>
<div class="has-text-centered">
<a href="https://umap.openstreetmap.fr/fr/map/aurore_675441">
<img src="images/map.jpg" alt="" />
<img src="../images/map.jpg" alt="" />
</a>
</div>
</div>

@ -0,0 +1,170 @@
---
title: Connection to the network
menu:
main:
weight: 2
toc: true
---
The WiFi network at Aurore is protected by `WPA2-Enterprise` authentication
and the wired network is protected by an authentication by captive portal.
In both cases the connection requires a login and a password.
No manipulation on the intranet is required to add
a new machine: at the first connection
**your device will be automatically registered on your intranet account**.
<article class="message is-info">
<div class="message-header is-size-5">
<p>Username and password</p>
</div>
<div class="message-body is-size-5">
The username and password needed to connect to the network
are the same as for connecting to
the <a href="https://intranet.auro.re/">intranet</a>.
</div>
</article>
<article class="message is-warning">
<div class="message-header is-size-5">
<p>Do not log in with an account other than yours!</p>
</div>
<div class="message-body is-size-5">
The machine MUST NOT be already registered on another account!
If you lend your identifiers, then this other person will
no longer be able to register his machine on the network.
If this is the case you need to contact us.
</div>
</article>
<div class="divider"></div>
## WiFi on Windows 8, 8.1, et 10
Select the WiFi network `Aurore`, and enter your login and password directly.
You should have internet access in less than 10 minutes.
If you have a security alert regarding our certificates,
ignore it the first time you connect and validate the certificate.
<div class="divider"></div>
## WiFi on Windows XP, Vista ou 7
<article class="message is-warning">
<div class="message-header is-size-5">
<p>Windows 7 support has expired!</p>
</div>
<div class="message-body is-size-5">
Microsoft has decided to no longer distribute security updates
for Windows 7 since January 14, 2020.
We strongly encourage you to upgrade to Windows 10 or Linux
which in both cases is free.
</div>
</article>
We no longer support theses operating systems because
they are no longer secure and cause security problems for the network.
<div class="divider"></div>
## WiFi on MacOS
Select the WiFi network `Aurore`
and enter your login and password directly.
You should have internet access in less than 10 minutes.
{{< figure src="../../images/content/wifi-macos.png" title="" >}}
<div class="divider"></div>
## WiFi on Android
Select the WiFi network `Aurore`.
Please choose:
* EAP method: `PEAP`,
* Authentication step 2: `MSCHAPV2`,
* Enter your login and password directly.
You should have internet access in less than 10 minutes.
{{< figure src="../../images/content/wifi-android.jpg" title="" >}}
<div class="divider"></div>
## WiFi on iOS
Select the WiFi network `Aurore`
and enter your login and password directly.
You should have internet access in less than 10 minutes.
At the first connection the device asks you to rely on our certificate.
{{< figure src="../../images/content/wifi-ios.jpg" title="" >}}
<div class="divider"></div>
## WiFi on Linux
The vast majority of Linux distributions (Ubuntu, Debian, Fedora...)
use the NetworkManager tool to manage the WiFi connection.
Select the wifi network `Aurore` then :
* Authentication: `Secure EAP (PEAP)`,
* Phase 2 authentication: `MSCHAPV2`,
* Check the box `No CA certificate required`, unless you want to download
every 3 months our certificate,
* Enter your login and password directly.
You should have internet access in less than 10 minutes.
{{< figure src="../../images/content/wifi-linux.jpg" title="" >}}
<div class="divider"></div>
## WiFi on other devices
For game consoles, the vast majority (Xbox, Playstation, Nintendo
Switch...) do not support `WPA2-Enterprise`.
If you wish to connect this device, then you must either go through
the Ethernet cable, or buy a WiFi router that you plug into the Ethernet port
of your room to have your own WiFi network.
The advantage of a router is to create your own private network, isolating your
other users' home devices.
<div class="divider"></div>
## Wired network
Each room has an "RJ45" Ethernet port.
If we do not have a cable to connect your computer,
one free cable will be given to you, when you first joined.
You can also purchase a USB/USB-C to Ethernet adapter at any time.
Connect directly by cable, in your room for example.
A pop-up window should open. If it doesn't, go to
<http://intranet.auro.re/>.
Then identify yourself with your username and password
and follow the instructions.
You should have internet access in less than 10 minutes.
You should also receive an email notification.
<article class="message is-info">
<div class="message-header is-size-5">
<p>No web browser?</p>
</div>
<div class="message-body is-size-5">
If you have a machine that can't surf the internet
(e.g. a WiFi router), then you will need to manually create your
wired machine.
Get the MAC address of your machine, then log in to
<a href="https://intranet.auro.re">the intranet</a>.
Then click on create a machine, fill in the MAC and let the
other parameters unchanged. Finally, connect the device to your outlet.
</div>
</article>

@ -77,7 +77,7 @@ données et que vous signiez une décharge.
Sélectionnez le réseau WiFi `Aurore` et entrez directement vos identifiants.
Vous devriez bénéficier d'un accès internet en moins de 10 minutes.
{{< figure src="../images/content/wifi-macos.png" title="" >}}
{{< figure src="../../images/content/wifi-macos.png" title="" >}}
<div class="divider"></div>
@ -93,7 +93,7 @@ Choisissez :
Vous devriez bénéficier d'un accès internet en moins de 10 minutes.
{{< figure src="../images/content/wifi-android.jpg" title="" >}}
{{< figure src="../../images/content/wifi-android.jpg" title="" >}}
<div class="divider"></div>
@ -104,7 +104,7 @@ Vous devriez bénéficier d'un accès internet en moins de 10 minutes.
À la première connexion l'appareil vous demande de vous fier à notre certificat.
{{< figure src="../images/content/wifi-ios.jpg" title="" >}}
{{< figure src="../../images/content/wifi-ios.jpg" title="" >}}
<div class="divider"></div>
@ -123,7 +123,7 @@ Sélectionnez le réseau wifi `Aurore` puis :
Vous devriez bénéficier d'un accès internet en moins de 10 minutes.
{{< figure src="../images/content/wifi-linux.jpg" title="" >}}
{{< figure src="../../images/content/wifi-linux.jpg" title="" >}}
<div class="divider"></div>

@ -0,0 +1,46 @@
---
title: Contact
menu:
main:
weight: 4
---
We are *Association pour l'Union des Rézo des Résidences Etudiantes*
(Aurore).
## By opening a ticket
You can open a ticket on our intranet by follwing this link :
<https://intranet.auro.re/tickets/new_ticket/>.
We recommend using this mean of contact for a connection problem, an user
account problem or a payment problem.
## Via email
**Administrative Council** : <ca.aurore@lists.crans.org>
**Communication service** : <communication.aurore@lists.crans.org>
**Events organisation** : <events.aurore@lists.crans.org>
**Technical support** : <support.aurore@lists.crans.org>
**Treasury** : <tresorerie.aurore@lists.crans.org>
## Via Matrix.org
Matrix.org is an open and federated chat protocol. You may join a support room
dedicated to help members by follwing this link :
<https://matrix.to/#/#support:auro.re>.
{{< figure src="../../images/qrcode_support_aurore.svg" title="" >}}
## Miscellaneous informations
```
Aurore
Résidence Universitaire Jardins de Fleming
21 Rue André Maginot, 91400 Orsay
```
Aurore is registered to the [RIPE](https://www.ripe.net/) as `AS43619`.

@ -33,7 +33,7 @@ Matrix.org est un protocole de communication ouvert et fédéré. Vous pouvez
rejoindre un salon de support dédié aux adhérents en suivant ce lien :
<https://matrix.to/#/#support:auro.re>.
{{< figure src="../images/qrcode_support_aurore.svg" title="" >}}
{{< figure src="../../images/qrcode_support_aurore.svg" title="" >}}
## Informations diverses

@ -0,0 +1,146 @@
---
title: Need help ?
menu:
main:
weight: 3
toc: true
---
On this page we have compiled some frequently asked questions and their answers in the usual cases. If after reading this page and trying the proposed solutions the problem persists, please contact us. To facilitate the treatment, try to give us as much information as possible. You can get inspiration from the canvas below.
"Hello, I am (first name/name) my Aurore nickname is (nickname) I live in (room). I am trying to (action) in (give details if possible), but I can't do it. I get (error message/unwanted reaction) instead. Can you please help me ?".
## I never had an Internet connection
### I can't create my account
#### My nickname is refused !
Your Aurore nickname must only contain lower case letters, numbers and dashes. It must also begin with a lowercase letter.
Possible nicknames : jeanpierre-du-51-asv, melba-sauerkraut, i-am-number-1, kikoooooooooo
Forbidden nicknames : SherlockHolmes, gas_con, Катюша
#### I can't input my room !
We're not the Crous and so we don't know who's moving out and who's still here. It doesn't matter, you can register without indicating a room and let us know by email afterwards, we'll take care of it.
### I have created my account but I don't have Internet access
First reflex : log on to the Intranet and see if the "Internet Access" field is marked "Active". If the answer is no, read immediately below. If yes, see the next section.
#### I haven't paid anything
Creating an account is the first step, you also have to pay for our service. It is a necessary contribution so that we can break even. Two choices : if you stay for a year (or at least 8 months), it is more advantageous (for you) to choose the 50€/year package. If you stay for a shorter period, you will prefer the 10€/year package for membership only, which allows you to buy months of connection at 5€ each. In this way, a single month of connection will cost you 15€ in total, two months will cost you 20€ and so on. Note that a full year would cost you 70€ instead of 50€, hence the interest of the package.
#### I have paid but I still don't have Internet !
- Check your balance, Aurore electronic wallet. If it has filled up with the amount you paid, don't panic. You can then use this balance to pay for whatever you want: simple membership, one month's connection or an annual package.
- In a few rare cases, you have indeed paid something to Aurore and the money seems to have disappeared. You know you've actually sent money if a ticket appears on the screen. This is an easy problem to solve : take a screenshot of the bank transfer or of the ticket and send it to us, the treasury will take care of it.
## I used to have Internet "before" but not anymore
First reflex : check that your subscription **or** your membership has not expired since the last time. You must have an expiry date later than today **and** active Internet access. Paying for months of connection is useless if you haven't a valid membership. However, they are not lost : once you're again a member, they will instantly become valid.
### Using the Wifi (wireless connection)
#### I enter my password over and over again and my device does not log in.
Experience shows that there are three main causes.
- You typed your password incorrectly. To check it, try to make it visible and/or to connect **manually** to the Intranet (after logging out if necessary).
- You have entered the connection parameters incorrectly (especially for Android phones). Check the procedure on our help page.
- You've borrowed someone else's account with this device, even once, even for five minutes, even just to try it out. In this case, your device is linked to that person's account. To unbind it, ask this person to delete the machine (from their account on the Intranet), or send us an e-mail.
A quick word about account sharing : sharing your account with someone in need (who doesn't have a credit card for example, or has an emergency) is not in itself badly seen by the association, although it does cause the abovementioned issue. On the other hand, "cost sharing", i.e. having an account for several people (even though the basic price is low), can lead to a ban. We pay our own suppliers and we need these contributions to be financially viable.
### Using Ethernet (wired connection)
The Internet also (and even more importantly) works with cables and some people are surprised to learn this. :smile: Warning, for wired internet to actually work your room **absolutely** needs to appear in your Intranet. Send us an email with your complete room ID if you can't change it yourself. We will need your **complete** room ID (building, number and if you share your kitchen, please specify left/right door). Examples include G 531, J108d and B403g ('d' stands for 'right' and 'g' for 'left' in French).
#### Where do I connect the cable ?
Check that your computer or device has an Ethernet port, recognisable by its [characteristic shape](https://test-et-avis.com/wp-content/uploads/2019/05/port-Ethernet-300x221.jpg). If it doesn't, which is probably the case with an ultra-thin laptop, you can use a USB/Ethernet adapter. You can buy it online from your favourite retailer or from us at cost price. We keep a few copies in reserve just in case.
There are two types of USB for this purpose.
- [USB-A](https://www.pmtic.net/sites/default/files/filemanager/images/Environnement-numerique/machine/peripheriques-externes/recapitulons/350x138xport-usb.png.pagespeed.ic.q03ZN4wu-u.jpg), the USB stick type. It is rectangular, asymmetrical up and down and its symbol is that of an arrowed trident.
- [USB-C](https://www.cowcotland.com/images/news/2015/08/clevo-annonce-pc-portables-gamer-p750dm-p770dm-skylake-g-sync-usb-3-1-type-c-1.jpg), which is related to the Thunderbolt of Apple products. It is elliptical, symmetrical up and down and comes with a lightning bolt symbol.
Either adapter costs just under 20€.
#### I have the cable, how do I do it ?
The first time a device connects to the cable, a window (a captive portal) should appear on your screen by itself, asking you for your Aurore credentials. Just follow the instructions and everything will be fine.
#### Which window ? I didn't see anything.
Check in the list of networks (the panel that also allows you to choose a Wifi network) that your computer has detected the wired network. If so, open your browser, type intranet.auro.re in the address bar and the connection window should appear. If not, see the next question.
#### My device is unable to display a web page
This problem arises for Wifi routers (see also below) or other devices that are simpler than a computer. Search for the MAC address on the device, go to the Intranet and create a machine with this MAC address. Disconnect the cable, reconnect it and... maybe it will work, maybe not.
The reason is simple : the MAC address written on the label sometimes differs slightly from the real MAC address and the phenomenon is unpredictable. Send us an email, if possible with the MAC address you read and we'll replace it with the real value, the one our network sees passing by.
## I have Internet, but it's slow and/or I often lose the connection
You can start by checking that there is no global problem, by looking on our Twitter [@AuroreReseau](https://twitter.com/AuroreReseau) if there is a current incident described there. If you're curious, you can also check our [monitoring](https://grafana.auro.re) service or its very simplified version, the [status](https://status.auro.re/) page. If the whole "Infrastructure" section is marked "online", the problem probably does not come from us.
If you don't see anything abnormal on these pages, we can guess you are tring to use the Wifi. You should know that the walls of Crous buildings are made of materials that are effective at attenuating the frequencies used for Wifi. As long as your room is located a little far from a terminal, for example at the end of a corridor, the network becomes difficult to use. Add to this the health situation which forces you to study at a distance, thereby putting a heavy burden on videoconferencing services and loading the network and you see the problem. No set of Wifi terminals can support such a load.
The wired network is always faster and more stable than its wireless cousin (a remark that applies to Aurore as much as it does to your own home), is insensitive to building materials and holds up much better to an intense load. We therefore **strongly** recommend its use, especially if you want to work, attend online courses or use a videoconferencing tool. Online players will also appreciate it. :smile:
### Sure, but what about my phone ?
True that, connecting a phone to a landline doesn't seem very smart. You only need to use a device that can be plugged to the wired network and is able to re-emit its own Wifi network from your room.
- Best case scenario, your computer can be used as a wireless access point ("Wifi hotspot"). On Windows 10, follow this [short tutorial](http://jemeformeaunumerique.fr/2017/07/21/partager-connexion-wifi/). Of course, you will need to have your computer connected to the wired network first.
- You can also buy a Wifi router that will do the job (see also the previous section). As well as for USB/Ethernet adapters, Aurore keeps a few of them in reserve just in case, sold at cost price (20€ each). You can also order one yourself.
## Miscellaneous
### I have lost access to my Aurore account
You can reset your password by clicking [here](https://intranet.auro.re/users/reset_password/). In any case, **do not** recreate an account, it is utterly useless.
### When I want to extend my connection to the month, I am asked to pay more, whereas the yearly connection is announced at 50€.
As explained above, if you know you are staying for a long time (an academic year for example) we encourage you to pay for the year in one go.
### Unknown machines keep logging into my account
You should know that our network identifies devices by their MAC address, normally unique to the network card (wired or Wifi) used to connect. A phone must therefore have a single MAC address and a computer two, or one if it is unable to connect by wire. There are two main hypotheses to explore.
- With the stated aim of protecting the privacy of their users, some manufacturers (mainly Apple and Microsoft) have decided that their devices should by default "lie" about their MAC address on a regular basis. Our network then sees a valid connection coming from a new MAC address, which it interprets as a new device. In your profile, 'false' MAC addresses will not be associated with any manufacturer. This is not proof, but at least a clue.
- Another possibility is that someone other than you has access to your account. Either you have lent it to someone (which, by the way, is normally forbidden) and they add their machines, or this person in turn lent it to someone else, or your password has been compromised.
If you have any doubts, we advise you to change your password. If the notifications about added machines keep coming back, this is undoubtedly the first option and you can rest easy. If they stop quickly, then you've kicked someone out and you can rest easy too. :smile: Don't forget, what happens with **your** account is **your** legal and technical responsibility, even if you lend it out.
### I want to manage my WiFi or wired machines.
Directly on [the intranet](https://intranet.auro.re/users/mon_profil/).
### What services do you offer to members?
Members can access all the services listed on the [home page](https://intranet.auro.re/) of the intranet.
### What services do you offer to former members?
Former members can still use all the services for life, except for the Internet access service which requires regular payments.
### Is there a Aurore box?
We do not offer an Internet box. Each Crous room is already equipped with an RJ45 socket to which you can plug in your computer and WiFi is available from terminals throughout the buildings.
### How do I connect my game console?
Our WiFi network requires a special authentication protocol, called "WPA2 Enterprise", which is not always supported by game consoles. On the other hand, connecting via Ethernet cable does not require any special protocol. An alternative solution is to create your own WiFi network using a wired computer sharing the WiFi connection or a WiFi router (see previous section).
### I need help and you take a long time to get back to me :(
The members of our association are volunteers and already devote a great deal of time to the association in addition to their own studently or professional obligations. They are already doing what they can and it is important to respect their privacy.

@ -0,0 +1,80 @@
---
title: Registration
menu:
main:
weight: 1
toc: true
---
## Step 1: Login or create an account
To have internet you must have an account,
be a current member of the association
and pay for an internet connection.
<article class="message is-warning">
<div class="message-header is-size-5">
<p>Look out! Do not create a new account if you already have one.</p>
</div>
<div class="message-body is-size-5">
Do not create a second account.
Your connection will then not work properly.
If you have already been a member of Aurore, you must already have
an account. If you forgot your password,
go to <a href="https://intranet.auro.re/users/reset_password/">this page</a>.
If you have also forgotten your username, please contact us by email.
</div>
</article>
**If you already have an Aurore account**,
connect to [the intranet](https://intranet.auro.re/)
with your credentials.
**If you're new on campus and don't have an account**, go to
[the account creation page on the intranet](https://intranet.auro.re/users/new_user/).
Fill in the requested information and validate.
Aurore is a non-profit organization, you must accept its status,
the rules of procedure and their annexes.
The validation of this form and the payment of the contribution
is valid for membership of the association.
## Step 2: Pay for your membership and connection
### Pay by credit card
**If you wish to join for one year**, you can pay directly 50€ and
get a membership and an internet connection for one year.
**If you do not wish to join for one year**,
then you have to subscribe for 10€ and then pay 5€ per month of connection.
If you pay by the month, you can charge your balance in the correct amount and then
use it to pay the membership and the months. This avoids having to
several bank transactions.
On [your profile page](https://intranet.auro.re/users/mon_profil/) click on "*Pay for a connection*".
Then select the option to pay by card online and select the items.
Please note that you must be a member of the association in order for us to be able to
sell you an internet connection.
> **Please note** : the membership fee for Aurore consists of 10 euros for membership
> (mandatory) and 5 euros per month for connection. If you pay
> for more than 8 months, membership and connection are capped at 50 euros.
> Warning, the membership fee (10 euros) is NOT refundable.
### By check or cash
Payment by check or cash can be made at one of the following locations:
Fleming residence (Flemnetarium in Village 3), Emilie du Châtelet (in the student hall)
and at La Pacaterie (in the Info room).
Due to the lack of space, there is no office at George Sand residence.
Please send your payment requests by mail to <support.aurore@lists.crans.org>.
## Step 3: Verification
If all went well, you should see on [your profile](https://intranet.auro.re/users/mon_profil/) a
green "*Connection*" indicator indicating that you can now
[connect your machine to the network]({{< ref "connection" >}}).
You can now also take advantage of the various services that Aurore offers to its members.
The list of services is available on [the homepage](https://auro.re/).

@ -81,5 +81,5 @@ indicateur « *Connexion* » vert indiquant que vous pouvez maintenant
Vous pouvez également maintenant profiter des différents services qu'offre
Aurore à ses adhérents. La liste des services est disponible sur
[la page d'accueil de l'intranet](https://intranet.auro.re/).
[la page d'accueil](https://auro.re/).
Tous les services sauf la connexion Internet sont accessibles à vie.

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