2021-11-03 09:48:31 +01:00
|
|
|
---
|
|
|
|
title: Contact
|
|
|
|
menu:
|
|
|
|
main:
|
|
|
|
weight: 4
|
|
|
|
---
|
|
|
|
|
|
|
|
We are *Association pour l'Union des Rézo des Résidences Etudiantes*
|
2021-11-05 15:05:34 +01:00
|
|
|
(Aurore). Aurore organization was created on May 29th 2000.
|
|
|
|
On March 6th 2019, Eminet, Pac@net and Flemnet were disolved and merged
|
|
|
|
with Aurore. Nowadays, we are providing Internet at 5 dormatories in the
|
|
|
|
CROUS of Versailles.
|
2021-11-03 09:48:31 +01:00
|
|
|
|
|
|
|
## By opening a ticket
|
|
|
|
|
2021-11-03 12:11:33 +01:00
|
|
|
You can open a ticket on our intranet by follwing this link:
|
2021-11-03 09:48:31 +01:00
|
|
|
<https://intranet.auro.re/tickets/new_ticket/>.
|
|
|
|
We recommend using this mean of contact for a connection problem, an user
|
|
|
|
account problem or a payment problem.
|
|
|
|
|
|
|
|
## Via email
|
|
|
|
|
|
|
|
**Administrative Council** : <ca.aurore@lists.crans.org>
|
|
|
|
|
|
|
|
**Technical support** : <support.aurore@lists.crans.org>
|
|
|
|
|
|
|
|
**Treasury** : <tresorerie.aurore@lists.crans.org>
|
|
|
|
|
2021-11-03 12:15:36 +01:00
|
|
|
## Via Matrix
|
2021-11-03 09:48:31 +01:00
|
|
|
|
2021-11-03 12:15:36 +01:00
|
|
|
Matrix is an open and federated chat protocol. You may join a support room
|
2021-11-03 09:48:31 +01:00
|
|
|
dedicated to help members by follwing this link :
|
|
|
|
<https://matrix.to/#/#support:auro.re>.
|
|
|
|
|
2022-04-14 18:14:27 +02:00
|
|
|
{{< figure src="../../images/qrcode_support_aurore.svg" alt="QRcode to support chan on matrix" >}}
|
2021-11-03 09:48:31 +01:00
|
|
|
|
2021-12-01 15:45:00 +01:00
|
|
|
## Via Discord
|
|
|
|
|
|
|
|
Discord is a proprietary instant chat software. Some of our Matrix channels
|
|
|
|
are bridged with our Discord server.
|
|
|
|
|
|
|
|
Follow this link to join our Discord server:
|
|
|
|
<https://discord.gg/2d7KJgcxKE>
|
|
|
|
|
2021-11-03 10:57:45 +01:00
|
|
|
## Legal informations
|
|
|
|
|
2021-11-16 02:10:25 +01:00
|
|
|
[Statutes](../../docs/statuts.pdf)
|
2021-11-03 10:57:45 +01:00
|
|
|
|
2021-11-03 11:02:01 +01:00
|
|
|
[Internal rules](../../docs/ri.pdf)
|
2021-11-03 10:57:45 +01:00
|
|
|
|
|
|
|
**Official Aurore website** : <https://auro.re>
|
|
|
|
|
2022-08-31 22:10:51 +02:00
|
|
|
**Publicator director** : Aurore's board (horizontality of the leaders)
|
2021-11-03 10:57:45 +01:00
|
|
|
|
|
|
|
**Head office** :
|
2021-11-03 09:48:31 +01:00
|
|
|
|
|
|
|
```
|
|
|
|
Aurore
|
2021-11-03 12:27:57 +01:00
|
|
|
Résidence universitaire les jardins de Fleming
|
|
|
|
21, rue André Maginot
|
|
|
|
91400 Orsay
|
|
|
|
SIRET : 844 681 601 00028
|
2021-11-03 09:48:31 +01:00
|
|
|
```
|
|
|
|
|
|
|
|
Aurore is registered to the [RIPE](https://www.ripe.net/) as `AS43619`.
|